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Partner Relationship Coordinator

February 8, 2022

Southern Orthodontic Partners is a fast paced, entrepreneurial organization offering a premier network of orthodontic care. We provide business management expertise to our partner practices, enabling orthodontic professionals to focus on delivering the best possible care to their patients. Our partner practices benefit from our centralized support system, operational best practices, recruiting network, and marketing expertise. Our mission is to positively impact the orthodontic profession through a partnership of clinical and service excellence with the country’s leading doctors.

Job Summary

Role: Partner Relationship Coordinator

Job Type: Full-time, Exempt

Reports To: Chief Development Officer

Location: Nashville, Tennessee

The Partner Relationship Coordinator will help SOP drive acquisition growth through lead generation and initial appointment setting for our Business Development Team. The PRC will drive appointments through prospecting and following a defined cold calling process using the resources provided to schedule and procure new opportunities. The PRC will be calling prospective Orthodontic offices and making connections with the practice owner to help them understand the value in joining the SOP platform. The PCR will be responsible for setting up an initial meeting between the owner and the Business Development Team to further engage the owner about partnership.
We are looking for people who are:
– Flexible
– Committed
– Improvement focused
– Collaborative
– Fun
– Curious
– Relationship focused
– Passionate
– Execution Focused
– Self-Starter
– Eager to learn new skills
Essential Job Functions*:
Telephone prospects to identify appropriate contacts and qualify and drive leads through the sales pipeline

Engage in cold calling, appointment setting, and proactive contact with prospective partners

Work closely with the Business Development Team and other departments as needed
Engage in initial discussions with practice owners and articulate the SOP value proposition compared to other options

Keep Chief Development Officer and Business Development Directors informed of all activity, including the timely preparation of reports
Incoming calls – this includes taking incoming calls from prospective clients or customers and setting appointments for the Business Development Team to meet with each individual

Outgoing calls – making outgoing calls following a defined process using automated dialing systems, lists, information gathered from websites, email, direct mail, etc.

Data Entry – encoding or entry of data into an existing CRM system

Serve as an extension of SOP when dealing with future or potential partners  

*Please note:  this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position.  Duties and responsibilities may change with or without notice.

Essential Job Skills:

Effective written, verbal, and electronic communication that is professional in both content and delivery

Organizational and project management skills

Ability to prioritize projects and meet deadlines

Ability to gain trust and respect of the doctors, teams, and peers

Ability to take initiative and exercise independent judgment and decision-making

Practices shared accountability with other functional areas of the business

Ability to maintain confidentiality
Preferred Requirements:

Orthodontic clinical practice knowledge and expertise

Healthcare experience

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting, standing, bending, reaching, walking

Hand-eye coordination and manual dexterity sufficient to maneuver in an office environment (keyboard, phone, copier, and other office equipment

Mobility required to maneuver office environment  

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

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